The process

Know the next step
before you begin.

CivicBird is designed to make everyday civic and documentation tasks easier to understand and coordinate.

01

Describe the task

Choose a service category, explain what you need, and enter the source and destination details.

02

Review the fee

The standard fee is ₹300 plus ₹54 GST. Additional official charges must be explained separately.

03

Wait for review

Your request appears in My Bookings as pending review. It is not confirmed or assigned until CivicBird confirms it.

Keep your information up to date

A verified customer account can help you see requests associated with your account. You can update profile details and notification preferences in Settings.

Open account settings
Important:

Do not upload Aadhaar documents or share passwords through email. Any document collection process must be explicitly provided through a secure, approved workflow.