Verification before assignment
Applicants should not be described as verified until identity and applicable background checks have actually been completed and recorded.
Safety and trustRespect, privacy
Respect, privacy
and clear expectations.
Safety claims should reflect checks that have actually been completed—not just checks that are planned.
Transparent fees
Standard service fee and GST are shown separately. Additional official charges must be communicated before work proceeds.
Protect account access
Never share your password or one-time code. CivicBird staff should not ask you to send account credentials by email or messaging apps.
Before you share information
- 1Provide only information needed for the task.
- 2Confirm the fee and scope before work begins.
- 3Use your account settings to keep contact details and notification preferences current.
- 4Report concerns through Help & Support.
This page describes safety principles. It does not by itself prove that any individual applicant has completed police verification.